Customer Service Executive

2 days ago

Vadodara, India Gowrie Healthcare Pvt Ltd Full time

**Role: Customer Service Executive**

**Reporta to**:Customer Service Manager

**Location: Chhani, Vadodara - Gujarat**

**Job Timing & Other info**:Monday to Friday and may have to come in on Saturday if required, to suit UK working timings, From March to September India timing is 1:00PM to 10:00 PM this changes to 2:00 PM to 11:00 PM in September until March.

**PRIMARY RESPONSIBILITIES**
- Attend to complaints in accordance with the company’s guidelines and policy
- Coordinate with various departments to resolve queries within a stipulated time frame
- Chase deliveries with the transport/courier companies and revert to the customer with ETAs.
- Trace missing parcels/goods and revert to the customer
- Handle queries from Wholesale accounts allocated and ensure all queries are dealt with promptly and correctly
- Inform customers of any expected delivery delays
- Handle irate customers and manage their expectation
- Coordinate with Courier services -to chase deliveries, collection and pending queries.
- Chase customers for in regard to discrepancy in Returns

**SECONDARY RESPONSIBILITIES**
- To proactively work towards reducing errors by addressing issues with the right dept
- To effectively work at reducing turnaround time and increasing customer satisfaction

Thanks,

Monika Bharti

Officer - Talent Acquisition | B&S Group

Phone +91 7226082843

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- UK shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have good typing test?
- Do you have good mailing process?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7226082843

  • Customer Service Executives

    4 days ago

    Vadodara, India Tronicles System Services LLP Full time ₹ 9,000 - ₹ 25,000

    Description We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving...

  • Customer Service Executives

    2 weeks ago

    Vadodara, India Tronicles System Services LLP Full time

    Description We are looking for Customer Service Executives to join Tronicles System Services LLP, a leading BPO based in Vadodara. As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with customers based in USA. You will be involved in handling customer inquiries, resolving...

  • Customer Service Executive

    8 hours ago

    Vadodara, India Triedge Solution Full time

    Position: Customer Service Executive Stipend: 15000 Monthly Location: Vadodara Roles and Responsibility: We are looking for Customer Service Executives for our reputed brand, good communication skills required, freshers can apply, knowledge about automobiles will be a great add-on. Responsibilities and Duties - Will be responsible for day to day...

  • Customer Service Executive

    2 weeks ago

    Vadodara, India vision Full time

    We are hiring Customer SERVICE EXECUTIVES and Inbound/Outbound processes based at Vadodara Location - Designation: Customer Support Advisor - Job Location: Vadodara - HSC (12th) Pass & Graduates can also Apply - Should have good communication skills in Gujarati, Hindi and Marathi with basic understanding of English Language. - Shift Timings as per...

  • Customer Service Executive

    7 days ago

    Vadodara, Gujarat, India Visko Groups Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support ExecutiveCompany: Xson Experience India Pvt. Ltd.Location: Vadodara, GujaratSalary: ₹15,000 – ₹20,000 per monthExperience: 0 – 2 years (Freshers can apply)Employment Type: Full-timeJob Summary:The Customer Support Executive will be responsible for handling customer queries, providing accurate information, resolving issues...

  • Customer Service Executive

    4 days ago

    Vadodara, India Sprouto Infosolutions Pvt. Ltd Full time

    **Designation**: Customer Service Executive. Expected work schedule: To spend around 2 hours per day on chat support, 1 hour on webinar, and around 3-4 hours on outbound calling. **Skills and Responsibilities** - Excellent motivational skills and works well with a team. - Strong communication and interpersonal skills and dedication to customer...

  • Customer Service

    4 weeks ago

    Vadodara, India Pulse Angle Full time

    We are seeking a reliable and proactive Customer Service & Admin Executive to support our clients with their day-to-day communication and administrative needs. The role involves daily coordination with customers, managing enquiries, and assisting with administrative tasks on their behalf. Strong communication skills and professionalism are essential, as you...

  • Customer Service Executive

    1 week ago

    Vadodara, Gujarat, India TRUCKGURU LLP Full time

    Job Title: Customer Support & Sales Executive - Telecalling (Truck Rental Services) Company: TruckGuru - India’s Trusted Online Truck Booking Platform Location: Vadodara, Gujarat **Salary**: Performance-based with incentive opportunities About the Company: Job Summary: We are hiring a dynamic Customer Support & Sales Executive to manage client and vendor...

  • Customer Service Executive

    1 week ago

    Vadodara, Gujarat, India CHATURVEDI ASSOCIATES Full time

    We are looking for a Female Customer Service Executives for making out bound calls for audit, accounting & software consulting firm. Following is the criteria: Experience: min. 1 year Qualification: 12th Pass Skills: Should know excel and word Language: English **Salary**: ₹15,000.00 - ₹20,000.00 per month **Salary**: ₹18,000.00 - ₹22,000.00 per...

  • Executive - Customer Service

    4 weeks ago

    Vadodara, India Canara Robeco Mutual Fund Full time

    Job Responsibilities :Handling Customer Service, Operations & Admin functionality.Attending walk in customers. Attending phone calls.Liasioning with Registrar for