Customer Support Executive

7 days ago

Chennai, India Athulya Assisted Living Pvt Ltd Full time

Responsible for the call center
- Provide 24* 7 support to the callers and clients
- Follow-up the potential inquiries and conversion
- Responsible for the conversion of the inquiries
- Organize the site visit to the potential inquiries/positive clients
- Co-ordination with all service providers and partners
- Smooth relationship with all departments in ATHULYA
- Ensure the TAT responds to the queries
- Promote the services to the new clients and ensure the conversions
- Complete back-end support to all the internal and external team members
- Maintain the relationship with other stakeholders of the services like labs, pharmacy, ambulance, other consultants, physio clinics, transport organizers, and ambulance providers
- Co-ordination with the patient completely from end-to-end services during their visit
- Multi-tasking whenever required.

**Phone:
+91-XXXXXXXXXX
( Meena -HR).**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Chennai, Chennai - 600083, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX

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