Telecaller
4 days ago
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to prospective customers to promote products/services.
- Handle inbound customer inquiries and provide necessary information.
- Maintain a database of customer information and update records in the CRM.
- Follow up with customers to ensure satisfaction and generate repeat business.
- Achieve daily, weekly, and monthly call targets.
- Resolve customer queries and escalate issues when necessary.
- Maintain a professional and positive attitude while communicating with customers.
- Work closely with the sales team to convert leads into sales.
- Provide feedback and suggestions to improve the calling process.
- Meet company guidelines and compliance policies.
**Requirements**:
- High school diploma or equivalent; a bachelor’s degree is a plus.
- 1-2 years of experience in telecalling, telemarketing, or customer service (preferred).
- Excellent verbal communication skills
- Strong persuasion and negotiation skills.
- Ability to handle rejection and remain positive.
- Proficiency in basic computer operations and CRM software.
- Good time management and organizational skills.
- Ability to work independently and as part of a team.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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