
Telecaller(It)
1 day ago
**Scaleup IT solution, kozhikkod**
We are looking for a **Telecaller CRM Executive** with at least one year of commitment (fresher can apply), preferably from outside Kozhikkod and willing to relocate, to manage customer interactions, utilize CRM tools, assist in lead generation, and ensure customer satisfaction.
**key Responibilities**:
- Make and receive calls to/from customers for inquiries and follow-ups.
- Provide information about products/services and address customer queries.
- Maintain customer records and update information in the system.
- Generate leads and promote products/services to customers.
- Resolve customer issues or escalate to the appropriate department.
- Maintain a positive relationship with customers to ensure satisfaction.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
**Education**:
- Diploma (preferred)
Work Location: In person
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