Ivr & Micro Services Support

7 days ago


Bengaluru, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
- 5-8-year experience with API support
- 5 -8 year experience with Software AG webMethods (version 10.1 or higher) support ; JAVA experience support ; Experience with IBM WebSphere and Apache Tomcat/ Kafka ;
- 4+ experience with LINUX; SQL / Cassandra.
- Familiarity with Cloud Platforms (Azure and AWS) ; EKS ;
- ITSM Service Management experience
- Experience with monitoring tools such as UIM, AppDynamics, Instana
- Experience with preparing technical documentation (SOP, Implementation plans, knowledge base articles)
- Experience of Service Now IT Service Management
- Open for 24*7 support shifts ( Rotational).

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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