Executive Front Office

3 days ago

Kochi, India Vishwa Transcription Services Pvt Ltd Full time

**About Company**:
We are a rapidly growing, reputed Healthcare Business Processing Outsourcing Company focusing on clinical documentation, founded in 2001. We have experience of 20+ years in the industry and have learnt techniques through conventional knowledge, experience and innovation aimed at delivering customer delight. We are emerging as the industry leaders in all prominent processes in clinical documentation with our performance and endurance and correspondingly we have grown to a family of 300, expecting to touch 500 within a year.

**The key responsibilities include**:

- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)

**Requirements and skills**:

- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

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