Operations Intern

4 days ago


Mohali Punjab, India Eon Infotech Ltd Full time

**Tenure**: 1 Year
**Qualification**:

- Students in final semester or recent pass out of BE/B.Tech, BBA/MBA (Operations), BCA, MCA

**Essential Skills**:

- Strong customer handling and communication skills (verbal & written).
- Proficient in Microsoft Word, Excel, and Google Maps.
- Active problem-solving ability and decision-making skills.
- Ability to work under pressure and meet deadlines.
- Analytical mindset for handling data and reports.

**Roles & Responsibilities**:

- Manage customer complaints and ensure timely resolution.
- Prepare regular reports and perform data analysis for performance tracking and improvement.
- Assist Billing & Receivables team in payment follow-ups.
- Provide support to the operations (OPS) team with:

- Field Technician (FT) bills verification.
- FT attendance, tracking, and next-day planning.
- ODI sheet preparation and fault follow-ups with customers.
- Monitor operational metrics and flags such as:

- 0 GPS alerts.
- Incorrect DRS directions.
- Overlooked faults.

**Perks & Learning Opportunities**:

- Hands-on exposure to core operations and field management.
- Practical understanding of scheduling and customer service in real-time environments.
- Opportunity to collaborate with billing, field, and planning teams.
- Job offer as per performance & requirement after completion of 1 year

**Job Types**: Full-time, Permanent

Pay: ₹9,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9115104460
Application Deadline: 20/05/2025



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