Telecaller

1 week ago

Chandigarh Chandigarh, India Vaneet Infrastructures and Developers Pvt Ltd Full time

A telecaller, also known as a telemarketer or phone sales representative, is responsible for contacting potential and existing customers via phone to promote products or services, gather information, or handle customer inquiries. They play a key role in building relationships, generating leads, and potentially closing sales. Key Responsibilities:

- **Outbound Calls**:Making a high volume of calls to potential customers to introduce products or services, explain their features and benefits, and persuade them to make a purchase or schedule an appointment.
- **Inbound Calls**:Handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing support.
- **Lead Generation and Sales**:Identifying potential customers, nurturing leads through follow-up calls, and converting them into sales or appointments.
- **Customer Relationship Management**:Maintaining accurate records of customer interactions, updating customer databases, and building strong customer relationships.
- **Product Knowledge**:Staying updated on product features, benefits, pricing, and promotional offers to effectively communicate with customers.
- **Meeting Targets**:Achieving daily or weekly call targets, sales quotas, or other performance goals.
- **Customer Feedback**:Gathering customer feedback and reporting it to relevant teams for product improvement or service enhancement.
- **Compliance**:Adhering to telecalling scripts, company policies, and relevant regulations.

Essential Skills:
Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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