Customer Support Executive

3 days ago

Rajkot, India Micro Access Private Limited Full time

**Designation: Customer Support co
- Ordinator D e p a r t m e n t : S e r v ice**

**Qualification: Minimum graduate Experience: Minimum 2 years**

**Role and Resposibilities**:

- Co-ordinate with every customer support engineer regarding customer calls.
- Allocate or assign call to engineer and co-ordinate with both engineer as well as customer.
- Maintain ERP on Regular basis.
- Provide & collect price and cost estimate in response to the customer and vendors.
- Co-ordinate with customers and vendors related to requirements of necessary repairing and their cost.
- Provide outstanding customer service to improve customer satisfaction and build good relationship.
- Conduct quarterly visit for AMC customer.
- Identifying and resolving any urgent customer service queries.
- Assess the service needs of customer and co-ordinate with them.
- Provide prompt and accurate feedback to customers.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals.
- Maintain jovial relationships with clients
- Generate monthly report of every customer support engineer and discuss with directors and customer support manager.
- Need to maintain proper documentation in both form softcopy as well as in hardcopy.
- Be ready to learn new technical skills and upgrade your skill set.
- Maintains quality service by establishing and enforcing organization standards.
- Reporting to customer support manager
- Prepare maintain & submit daily activity reports.
- If required, the company can allot, different kind of work from your job profile then you are responsible to complete it.
- Employee handbook must be followed by you.

**Required Skills**:

- Best communication skills
- Should have basic product knowledge with IT field
- Presentable with best personality.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

  • Customer Support Executive

    3 weeks ago

    Rajkot, Gujarat, India Evis Healthcare Limited Full time

    About UsEvis Healthcare Limited is a nutraceutical company focused on creating brands that cater to the needs of modern, health-conscious consumers. The company offers a range of products from sports supplements to holistic wellness solutions. Standout brands include Bolt Nutrition, Unfit Mart, Eleone Wellness, and Wheymill.Role DescriptionThis is a...

  • Customer Support Executive

    3 hours ago

    Rajkot, Gujarat, India Job Joy Consultanat Full time

    We're Hiring! Join Our Team as a Customer Support Executive! Position: Customer Support Executive Location: [Rajkot] Are you passionate about helping people and providing exceptional customer service? We're looking for a friendly, professional, and problem-solving individual to join our team! Experience Required: 0 to 3 Years **Job Description**: This...

  • Customer Support Executive

    2 hours ago

    Rajkot, Gujarat, India :One Plus Consultant Full time

    **Position: Customer Support Executive**: **Technical Skills**: Proficiency in preparing excel reports and MIS handling etc. **Eligibility Criteria**: B.Com, M.Com, MBA with Finance or Intermediate CA or Associate’s degree in accounting or finance. **Job Location**:Kalavad Road Rajkot. **Experience**: 1 to 3 Years of experience in customer...

  • Customer Support Executive

    3 hours ago

    Rajkot, Gujarat, India Tiles wale Full time

    **Job Title: Customer Support Executive** **Location**: Rajkot, Gujarat **Experience**: Minimum 1 Year **Key Responsibilities**: - Provide **sales support** and assist clients with their queries. - Conduct **product demonstrations** to showcase features and benefits. - Maintain strong **customer relationships** and ensure seamless communication. - Address...

  • Sales Cum Customer Support Executive

    3 weeks ago

    Rajkot, Gujarat, India Tathata Infotech Full time

    Fashion Industry : Sales cum Customer Support Executive with 2–4 years of experience Job DescriptionJob Title: Sales cum Customer Support Executive Fashion IndustryDepartment: Sales / Customer ExperienceLocation: NoidaExperience Required: 2–4 YearsIndustry: Fashion / Apparel / RetailEmployment Type: Full-TimeReports To: Sales Manager / Customer...

  • Customer Support Executive

    4 days ago

    Rajkot, India MNS Technoweb Pvt. Ltd. Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our client might face with efficiency. - Managing a team of representatives offering customer support. - Resolving customer complaints regarding ERP software. - Monitoring the work of individual...

  • Executive Customer Support Professional

    6 hours ago

    Rajkot, Gujarat, India beBeeSupport Full time ₹ 5,00,000 - ₹ 7,50,000

    Job OpportunityCustomer Support RoleWe are seeking a highly skilled and dedicated customer support executive to join our team. This role involves handling inquiries, resolving issues, and providing accurate information to customers.Your primary responsibility will be to handle inbound queries, emails, and calls in a professional and courteous manner. You...

  • Customer Support Executive

    1 day ago

    Rajkot, Gujarat, India :One Plus Consultant Full time

    Job Description: Technical Skills: Proficiency in preparing excel reports and MIS handling etc. Eligibility Criteria: B.Com, M.Com, MBA with Finance or Intermediate CA or Associate’s degree in accounting or finance. Job Location: Rajkot. Experience: 1 to 3 Years of experience in customer support. CTC Package: 2 to 2.5 Lakhs per annum Customer Support...

  • Customer Support Specialist

    10 hours ago

    Rajkot, Gujarat, India beBeeSupport Full time ₹ 1,20,000 - ₹ 1,50,000

    Customer Support SpecialistWe are seeking a skilled professional to provide exceptional customer service and support.Provide prompt and effective solutions to customer queries.The ideal candidate will possess excellent communication skills, strategic thinking, and a positive demeanor.Responsibilities include:Handling customer inquiries and providing tailored...

  • Customer Support Specialist

    14 hours ago

    Rajkot, Gujarat, India beBeeCustomerService Full time ₹ 4,00,000

    Job Description:We are seeking a skilled and customer-focused professional to join our team. The successful candidate will provide exceptional customer support, ensure customer satisfaction, and deliver a positive customer experience.Key Responsibilities:Provide excellent customer serviceInteract with customers to address their inquiries and concernsDeliver...