Customer Care Executive

4 days ago

Delhi Delhi, India EMERGING AUTO SOLUTIONS PVT LTD Full time

**Customer Service Executive Responsibilities**
- **Handling customer concerns and complaints in a timely manner; informing customers of upcoming promotions or deals; establishing a positive repo with all the customers.**
- **Fixing appointments according to the convenience of clients and customers.**:

- **Resolving customer issues brought to your attention.**:

- **Standardizing the customer service delivery of an organization.**:

- **Performing quality assurance surveys with customers.**:

- **Conveying customers’ feedback to the team.**:

- **Interacting with customers to determine whether they have a desirable and shareable experience.**:

- **Possessing the knowledge and ability to improve customer service of the organization.**

**Customer Service Executive Requirements**
- **A bachelor’s degree in any stream.**:

- **Superior written and oral communication skills.**:

- **Data entry and basic computer skills.**:

- **Knowledge about customer relationship management systems.**:

- **Utmost patience while dealing with angry and agitated customers.**:

- **Ability to respect every customer.**:

- **Fast and efficient problem-solving skills.**

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9599184448

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