Bpo Call Centre

1 week ago


Kirti Nagar Delhi Delhi, India ADVANTAGE INFRABUILD Full time

Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
- Excellent interpersonal communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities

Pay: ₹9,916.24 - ₹17,930.73 per month

**Benefits**:

- Provident Fund

**Language**:

- Hindi (preferred)

Work Location: In person



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