Back Office Operations Rep I

17 hours ago

Chennai Tamil Nadu, India TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
**What You'll Bring**:

- Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute
- Must be able to draft responses independently as template responses are to be used selectively
- Identify & escalate probable escalations or sensitive issues for faster resolution
- Willing to work on Weekends / Holidays / Shift extension as per Business Requirement
- Willing to work in Permanent Work from Office or Hybrid Model as per Business Requirement
- Need to maintain Quality and Accuracy scores as per the business requirements.

**Impact You'll Make**:

- Minimum Graduate degree in any stream
- Must have minimum 1-3 years of experience in ‘Banking operations’ or the BFSI industry
- Excellent communication skills (English) both verbal and written
- Good command over spoken Hindi, should be able read and comprehend consumer complaints in Hindi
- Able to work in fast-paced energy, flexible and should be able to handle work load
- Should have handled escalation/complaint desk related to banking or insurance products
- Strong Customer centric service attitude, analytical, and creative problem-solving skills are required
- Experience in Credit Bureaus would be preferred
- Strong Team player
- Good knowledge of MS - office

TransUnion Job Title

Rep I, Business Operations

  • Rep I

    17 hours ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: REP 1 Consumer Operations Support **What You'll Bring**: REP 1 Consumer Operations Support **Impact You'll Make**: REP 1 Consumer Operations Support This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office...

  • Rep I-5

    1 week ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Rep I Chat Ops **What You'll Bring**: Rep I Chat Ops **Impact You'll Make**: Rep I Chat Ops This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job...

  • Rep I, Chat-1

    17 hours ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Same as Rep I - 10067141 **What You'll Bring**: Same as Rep I - 10067141 **Impact You'll Make**: Same as Rep I - 10067141 TransUnion Job Title Rep I, Consumer Operations Support

  • Rep I, Chat

    17 hours ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Replacement for Andrew who got promoted to Rep II position **What You'll Bring**: Replacement for Andrew who got promoted to Rep II position **Impact You'll Make**: Replacement for Andrew who got promoted to Rep II position TransUnion Job Title Rep I, Consumer Operations Support

  • Rep I, Chat

    7 days ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Consumer Operations Support - Chat **What You'll Bring**: First Tier Chat Support (English Only) **Impact You'll Make**: Chat Operations This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job...

  • Rep I

    1 week ago

    Chennai, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **Job Description**: **What You'll Bring**: - M aintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a...

  • Back Office Operations Rep

    7 days ago

    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: questions and act as a point of contact for Sales, Product and IT in handling customer inquiries. **What You'll Bring**: - Maintain an understanding of the customers’ business and joint programs/processes. - Coordinate with team to resolve all issues within required timeframe and recommend...

  • Rep I, Business Operations

    1 week ago

    Chennai, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **Job Description**: **What You'll Bring**: - Maintains a consistent high level of knowledge regarding T&E products, services, and tools. - Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work. - Maintains a...

  • Back Office Operations Rep II

    7 days ago

    Chennai, India TransUnion LLC Full time

    What We'll Bring: The TransUnion CIBIL Back Office Operations Representative will be working in Consumer disputes and Email Operations process. The Rep is responsible to address and resolve Consumer queries, requests and complaints pertaining to credit reports/scores/dispute.What You'll Bring: Will be working in consumer dispute & Email operations process...

  • Rep I, Chat

    1 week ago

    Chennai, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Consumer Operations Support - Chat **What You'll Bring**: First Tier Chat Support (English Only) **Impact You'll Make**: TransUnion Job Title Rep I, Consumer Operations Support