Customer Care Executive-blended Process

6 days ago

Noida Uttar Pradesh, India 10x Growth Accelerator Full time

**Customer Support Executive (Blended Process - Chat 80% and Call 20%)**
- _____________________
- **Answering the interview call is essential. If you can't commit, please don't apply.**:

- You will receive a **brief interview call** within 3-5 days, so please stay **alert**.
- If selected, you must attend a **WALK-IN interview** in Noida Sector 62.
- Proficient or Excellent **English**& Confidence Required
- Work Mode: Work From **Office**:

- _________________

**MAXIMUM BUDGET (Non-Negotiable)**: ₹25,000 CTC to ₹30,000 CTC

**Salary**:

- **Freshers**: ₹25,000 CTC (In-hand: ₹19,000)
- _____________________

**Position Type**: Full-Time

**Roles and Responsibilities**:

- Manage customer inquiries and issues through both chat (80%) and voice support (20%).
- Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.
- Maintain a professional and courteous communication style in both English and Hindi.
- Accurately record customer interactions and escalate complex issues when necessary.
- Adapt to various customer interactions and handle them efficiently in a fast-paced environment.

**Requirements**:

- **Skills**: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-5 or an equivalent assessment.
- **Qualification**: Graduation in any discipline.
- **Versant Score**: A score of 5 on the Versant test is required.

**Additional Information**:

- **Work Location**: Noida Sector - 62
- **Shift Timings**: Rotational shifts
- **Training**: 7-day training program

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 8851073771

  • Customer Care Executive

    5 days ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Care Executive

    1 week ago

    Noida, Uttar Pradesh, India Rayvti Full time

    Designation - Customer Care Executive - Responsibilities: - Respond to customer inquiries and provide support via chat - Resolve customer issues and ensure customer satisfaction - Maintain accurate records of customer interactions - Collaborate with team members to improve processes and customer experience **Requirements**: - Excellent written...

  • Customer Care Executive

    53 minutes ago

    Noida, Uttar Pradesh, India Eminenture Private Limited Full time

    Customer Care Executive_(Chat Process) Avantika - 7827746006 Experience - Minimum 6 Months Salary - 20k to 25k Location - Noida Sec-2 Time - 10:00 am to 6:30 pm Mode - Work from Office RESPONBILITIES: - Good English Speaking & Writing communication skills - Qualification - Graduation - Minimum 6 months experience in chat & voice (blended...

  • Blended Process

    2 weeks ago

    Noida, Uttar Pradesh, India Hemocean outsourcing Full time

    Blended Process Job description Qualifications and Skills Customer Service (Mandatory skill) Communication Skills (Mandatory skill) Problem Solving (Mandatory skill) Multitasking: Ability to handle multiple tasks efficiently and effectively Attention to Detail: Meticulous in approach to ensure accuracy and precision in work Adaptability: Capability...

  • Customer Support Executive

    2 days ago

    Noida, Uttar Pradesh, India 10x Growth Accelerator Full time

    Customer Support Executive (Blended Process - Chat 80% and Call 20%) - ___________________________________ Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Noida Sector 62. Proficient or...

  • Customer Care Executive

    55 minutes ago

    Lucknow, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Care Executive( Blended Process)** **Qualification - 12th/Graduation** **Excellent communication in English** **Fresher/ Experience / Graduate can apply.** **Males should be Comfortable working in 24/7 shifts.** **Female - Day Shift only** **5 days working/2 rotational off** **Salary - 12K to 18K** **Job Types**: Full-time,...

  • International Blended Process Executive

    2 days ago

    Noida, Uttar Pradesh, India CORPAVENUE Full time

    **Job Title**: US Telecom Blended Process Executive **Process Type**: 70% Chat & 30% Voice **Location**: Work from Office, Noida **About the Role** **Key Responsibilities** - Handle customer queries and concerns effectively via chat (70%) and voice (30%) channels. - Provide excellent service and resolve customer issues promptly. - Maintain accuracy in...

  • International Customer Service Advisor

    2 days ago

    Noida, Uttar Pradesh, India Purple Bridge Consulting Full time

    **Job Title**: Customer Service Executive (Go Magenta - US Telecom Chat Process) **Location**: Noida, Sector 60 As a Customer Service Executive for the Go Magenta process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. **Key Responsibilities**: - Handle customer...

  • Blended Customer Support Associate Us Process

    1 week ago

    Noida, Uttar Pradesh, India Basebiz Private Limited Full time

    **Role**: Customer Supoort Associate **Process Name: Columbus** **US** **Blended Process (Voice + Non-Voice)** **Shift**: US Shifts **Week Off**: 02 Rotational **Work Mode**:Work from Office **CTC**: Up to ₹40,000 This is an opportunity to work with an international footwear brand in a blended customer support role. The position involves handling...

  • International Blended Process

    34 minutes ago

    Noida, India KVC CONSULTANTS Full time

    **Eligibility**: - Good communication skills **Educational Qualification**: - Graduates - with minimum 6 months exp - Minimum 6 months Experienced **Compensation** **Rs 27,000 (in hand )** **( FOR 1 YEAR PLUS EXP ) upto 10k Incentives.** **Shift: Night shifts (Graveyard)** **Work Days: 5 **days working.**To get your interview scheduled - Kindly Whats...