Resource Deployment Coordinator

5 days ago

Bengaluru, India Ellucian Full time

Together we are powering the future of Higher Education:
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

Overview:
Resource Deployment Coordinator are responsible for working collaboratively with Professional Services team members to facilitate efficient and effective scheduling of Professional Services’ resources into Ellucian’s customer base. Resource Deployment Coordinator manage complex resourcing demands from a variety of consulting practices and Ellucian solutions and are responsible staffing strategic, functional, and technical resources.

**Where you will make an impact**:

- Initial responsibilities
- Unstaffed Request validation
- Probable Resource Pool updates
- Role and Task review with PM
- Staffing Over Allocations/Double bookings/Hanging Allocations
- Role and Assignment review with PM
- Clarity cleanup
- Resource Training plans/Skills updates
- Resource and Role review with Consulting Managers and Resource Managers
- Clarity updates
- Clarity Hygiene that affect Resource Availability Visibility
- Invalid Role assignments
- Unused Tasks on Open Timesheets
- Contractor Role assignments etc
- Miscellaneous Operations functions
- Consultant Bio refresh for Customer review
- Report Refreshes
- Contractor setup assistance

**What you will bring**:

- Ability to handle pressure situations with pressing deadlines and competing priorities
- Ability to effectively set priorities and work independently with mínimal supervision
- Strong problem-solving skills and excellent judgment and can use effectively in appropriately resolving and/or escalating issues
- Articulate and communicates in a positive and professional manner, both verbally and in writing
- Organized, detail oriented and demonstrates resourcefulness and perseverance
- Ability to develop rapport and maintain highest degree of integrity
- Strong written and verbal communication skills.

What makes #Ellucianlife:

- 22 days annual leave plus 11 public holidays
- Competitive gratuity policy
- Group insurance and Annual health check up plan with a variety of family and wellness benefits.
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Buzzinga and Lean InTeam to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:

- Education Assistance Program
- Professional development opportunities

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