Customer Relationship Executive

2 weeks ago

Nungambakkam Chennai Tamil Nadu, India Hogist technologies private limited Full time

Job Title: Customer Service Executive

Job Summary

Key Responsibilities

2. Resolve Customer Issues: Resolve customer complaints and issues in a fair and timely manner, escalating to senior management when necessary.

3. Provide Product Information: Provide customers with accurate and up-to-date information about our products and services.

4. Process Customer Orders: Process customer orders and returns in an efficient and accurate manner.

5. Maintain Customer Records: Maintain accurate and up-to-date records of customer interactions and transactions.

6. Improve Customer Satisfaction: Continuously look for ways to improve customer satisfaction and experience.

Requirements

1. Education: Bachelor's degree in any field.

2. Experience: At least 1-2 years of experience in customer service.

3. Communication Skills: Excellent communication and interpersonal skills.

4. Problem-Solving Skills: Strong problem-solving and analytical skills.

5. Time Management: Ability to manage time effectively and prioritize tasks.

What We Offer

1. Competitive Salary: A competitive salary and benefits package.

2. Opportunities for Growth: Opportunities for professional growth and development.

3. Dynamic Work Environment: A dynamic and supportive work environment.

**Job Types**: Full-time, Permanent, Fresher, Internship

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- 2year: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9600560249

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