Reservation Executive

Mazus Hotels and Resorts, a renowned name in the hospitality industry, is actively seeking a dynamic and skilled Female Reservation Executive to join our dedicated team. As a Reservation Executive, you will play a pivotal role in ensuring seamless and personalized guest experiences. Your responsibilities will include managing reservations, providing...

Entering new reservations into the system, including booking dates, times, and any special instructions - Monitoring room sales and improving sales technique - Handling inquiries and obtaining correct information regarding details of reservation - Confirming and processing reservation requests - Ensuring all information pertaining to reservations are...

Entering new reservations into the system, including booking dates, times, and any special instructions - Monitoring room sales and improving sales technique - Handling inquiries and obtaining correct information regarding details of reservation - Confirming and processing reservation requests - Ensuring all information pertaining to reservations are...

**Job Title**: Reservation Executive -Female **Location**: Central Reservation Office - Vythiri, Wayanad **Properties Covered**: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) **About the Role**: **Key Responsibilities**: - Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. -...

Mazus Hotels and Resorts is a premier hospitality brand known for creating unforgettable guest experiences. We are looking for an **energetic and pleasant female Reservation Executive** to join our dynamic team and be the first point of contact for our valued guests. **Job Types**: Full-time, Permanent Pay: ₹10,246.11 - ₹15,000.00 per...

**Requirements** - **good knowledge with social media platforms**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. -...

**Requirements** - **good knowledge with social media platforms**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. -...

Assist customers in booking, providing information, and resolving issues. - Maintain accurate records, coordinate with departments, and manage changes. - Upsell services, promote deals, and communicate effectively. - Upsell services, promote deals, and communicate effectively. - Maintain records, prepare reports, and ensure compliance. - Handle issues...

**Key Responsibilities**: - Greet and welcome guests upon arrival with a friendly demeanor. - Assist guests with inquiries, reservations, and special requests. - Maintain a high level of customer service and satisfaction. - Handle guest complaints and feedback professionally and promptly. - Organize and coordinate guest events and activities. - Stay updated...

**Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Paid sick time - Paid time off Schedule: - Morning shift - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus Work Location: In person Application Deadline: 01/03/2025 Expected Start Date:...