Reservation Executive

Entering new reservations into the system, including booking dates, times, and any special instructions - Monitoring room sales and improving sales technique - Handling inquiries and obtaining correct information regarding details of reservation - Confirming and processing reservation requests - Ensuring all information pertaining to reservations are...

**Job Title**: Reservation Executive -Female **Location**: Central Reservation Office - Vythiri, Wayanad **Properties Covered**: Flora Vythiri Resort (Wayanad) & Flora Misty Falls (Athirappilly) **About the Role**: **Key Responsibilities**: - Maintain the reservation system with updated rates, validity dates, availability status, and guest messages. -...

Mazus Hotels and Resorts is a premier hospitality brand known for creating unforgettable guest experiences. We are looking for an **energetic and pleasant female Reservation Executive** to join our dynamic team and be the first point of contact for our valued guests. **Job Types**: Full-time, Permanent Pay: ₹10,246.11 - ₹15,000.00 per...

**Requirements** - **good knowledge with social media platforms**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. -...

**Requirements** - **good knowledge with social media platforms**: - Good Communicator, must be polite and personable over the phone. - 1+ years of progressive experience in travel industry revenue management, travel industry distribution/channel management, and/or hospitality operations. - High proficiency in spoken and written English and Malayalam. -...

Assist customers in booking, providing information, and resolving issues. - Maintain accurate records, coordinate with departments, and manage changes. - Upsell services, promote deals, and communicate effectively. - Upsell services, promote deals, and communicate effectively. - Maintain records, prepare reports, and ensure compliance. - Handle issues...

**Key Responsibilities**: - Greet and welcome guests upon arrival with a friendly demeanor. - Assist guests with inquiries, reservations, and special requests. - Maintain a high level of customer service and satisfaction. - Handle guest complaints and feedback professionally and promptly. - Organize and coordinate guest events and activities. - Stay updated...

**Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Paid sick time - Paid time off Schedule: - Morning shift - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus Work Location: In person Application Deadline: 01/03/2025 Expected Start Date:...

**Front Office Executive (Female)** **Location**: New 4‑Star Resort **Reports to**: Front Office Manager About Mazus Hotels & Resorts A renowned hospitality group managing premium properties such as Mazus Inn, Mazus Urban Express, Swiss Holidays, and Park Place Holiday Home. Our resorts are known for impeccable service, warm hospitality, and a...