
Doctor's Assistant
4 days ago
**Organization Overview**:
Panchgavya Vidyapeetham is the founding institute of Panchgavya Medical Science, working under the guidance of Gavyasiddhacharya Dr. Niranjan Verma. Our mission is to deliver holistic, cow-based medical care to individuals across India and globally, through a combination of traditional knowledge and structured consultation systems. The Chikitsa Seva Kendra is the clinical wing facilitating both online and offline patient consultations and wellness programs.
**Role Objective**:
The Office Administrator will be responsible for the overall coordination and execution of administrative operations at the Seva Kendra. This includes managing patient data, consultations, communication, record-keeping, inventory coordination, and reporting, with a focus on maintaining high-quality service and operational discipline.
**Key Responsibilities**:
- **Patient Consultation Coordination**:
- Manage daily online and offline consultation flow.
- Follow up on registration forms, reports, and feedback submissions.
- Track patient status across the consultation lifecycle.
- **Scheduling & Communication**:
- Schedule appointments with Gavyasiddh experts and the Founder.
- Send confirmation messages, consultation reminders, and updates.
- Maintain clarity and compassion in all communications with patients.
- **Administrative Management**:
- Maintain accurate records using Excel and centralized trackers.
- Handle daily updates, follow-up flags, and data entry with discipline.
- Ensure proper documentation of consultation notes, prescriptions, and patient records.
- **Inventory and Dispatch Coordination**:
- Collaborate with the Gavyahaat logistics team for medicine order fulfillment.
- Monitor product dispatch, delivery status, and stock availability.
- **Reporting and Documentation**:
- Submit daily and weekly reports to management.
- Ensure backup of patient records, prescriptions, invoices, and feedback logs.
- Support audits and case documentation as required.
- **Interdepartmental Liaison**:
- Coordinate with accounts, logistics, course administration, and the founder's office.
- Manage internal workflows between online, offline, and medical teams.
**Required Qualifications and Skills**:
- Graduate in any stream (Ayurveda/Natural Health/Science background preferred).
- Strong organizational and communication skills.
- Fluency in Hindi and English
- Prior experience in clinical coordination, admin management, or health sector preferred.
**Working Hours**:
Monday to Saturday, 9:00 AM to 6:00 PM
**Job Types**: Full-time, Internship
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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