Public Relations Officer

1 day ago

Kollam, India Vijaya Hospital Full time

Looking for a Assitant PRO/Gust Relations Executive for our hospital.

Job Responsibility
- Respond to any questions, needs and desires of Patients, and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to Patients needs and anticipate their unstated ones
- Expect and react promptly to Patients’ requirements and inquires
- Actively listen and resolve Patients’ complaints
- Coordinate and manage communication between Patients and staff
- Appraise team’s performance and produce reports
- Examine activities logbook, assign tasks appropriately and implement control schedule daily Requirements
- Proven working experience as guest relations
- Working experience in hospitals will be added advantages
- Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
- Familiarity and interest in industry’s latest trends
- Proficiency in English multilingualism will be considered an asset
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
- Qualification
- BS degree in hospitality management, business administration or related field

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (Preferred Hospital Exp)

**Salary**: ₹8,086.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Kottarakara, Kollam - 691531, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

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