Key Accounts Executive

2 days ago

Wagle Estate Thane Maharashtra, India Fast Track Jobs Full time

Key Accounts Executive are req in Logistic company at Thane -wagle estate

Job Title: Key Accounts Executive

Budget: ₹35,000 - ₹40,000 per month

Location: Thane

Graduate in Commerce / Logistics / Supply Chain Management (preferred)

Industry: Warehousing & Logistics

Job Responsibilities:

- Act as the primary point of contact for key clients, ensuring strong client relationships and satisfaction.
- Handle day-to-day coordination and communication with customers regarding orders, queries, and service requirements.
- Prepare and share MIS reports, dashboards, and client updates as per agreed timelines.
- Monitor client accounts, track billing, collections, and resolve discrepancies in coordination with internal teams.
- Collaborate with operations, warehouse, and finance teams to ensure smooth execution of client requirements.
- Analyze customer data, performance, and service trends to identify opportunities for process improvement.
- Maintain accurate client records and update information on SAP (preferred) or other ERP systems.
- Assist in contract renewals, service agreements, and ensure compliance with agreed SLAs.
- Address and resolve client escalations efficiently.
- Support business development teams in upselling or cross-selling warehousing and logistics solutions.

Key Requirements:

- 2-4 years of experience in key accounts / client servicing in the warehousing or logistics industry.
- Working knowledge of SAP or similar ERP software is highly desirable.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in MS Office (Excel, Word, PowerPoint).

Note - You have to visit Bhiwandi, Panvel & Ahmedabad Warehouse.

Working Time & days - Office Timing 9.30am - 6.30pm | Monday To Saturday

Regards

Rohit D

8104026338

Pay: ₹25,000.00 - ₹35,000.00 per month

**Language**:

- English (preferred)

Work Location: In person

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