International Customer Service Representative

4 days ago


Indore Madhya Pradesh, India Future Zone Placement Services Full time

Key Responsibilities:

- Handling inbound and outbound calls from US clients in the fintech sector.
- Resolving customer queries related to financial services and products.
- Providing accurate information and troubleshooting customer issues.
- Ensuring customer satisfaction through effective communication.
- Maintaining performance metrics as per the company’s standards.
- Collaborating with internal teams to resolve client issues efficiently.

**Salary: Up to 36,000 CTC**

**Working Days: 5.5 Days** (Rotational)

Shift Timings**:Rotational Night Shifts**

Location: Indore (**Work from Office**)

Qualification**:Graduates and Undergraduates welcome**

**Job Type**: Full-Time

Round Type: Telephonic Interview Rounds

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹36,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

**Language**:

- English (required)

Work Location: In person



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