International Customer Service Representative
1 week ago
Key Responsibilities:
- Handling inbound and outbound calls from US clients in the fintech sector.
- Resolving customer queries related to financial services and products.
- Providing accurate information and troubleshooting customer issues.
- Ensuring customer satisfaction through effective communication.
- Maintaining performance metrics as per the company’s standards.
- Collaborating with internal teams to resolve client issues efficiently.
**Salary: Up to 36,000 CTC**
**Working Days: 5.5 Days** (Rotational)
Shift Timings**:Rotational Night Shifts**
Location: Indore (**Work from Office**)
Qualification**:Graduates and Undergraduates welcome**
**Job Type**: Full-Time
Round Type: Telephonic Interview Rounds
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹36,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Language**:
- English (required)
Work Location: In person
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