
Receptionist/administrator
5 days ago
**Job Summary**
The Front Office Executive will serve as the first point of contact for guests/clients/business partners visiting the organization. This role requires excellent interpersonal and communication skills to manage guest interactions, ensure smooth operations at the front desk, and maintain a welcoming environment.
**Key Responsibilities**
**Guest Handling**:
- Greet and welcome guests as they arrive at the reception of the organization.
- Direct guests to the relevant staff or sections of the organization.
**Administrative Tasks**:
- Maintain the front desk area in an organized and professional manner.
- Maintain records of guest visits, inquiries, and appointment bookings.
- Managing the first aid requirements of the organization.
- Manage the office stationary and housekeeping requirements.
**Coordination**:
- Coordinate with the internal team to ensure guests are attended promptly.
- Handle appointments for meetings & client visits if required.
- Support the management team in day-to-day operations and special events.
**Documentation**:
- Maintain and update guest databases.
- Maintain and update Stationary and Housekeeping database.
- Handle basic billing and payment receipts as and when required.
**Customer Experience**:
- Address guest feedback or complaints politely and escalate when needed.
- Ensure the premises maintains a friendly atmosphere.
**Requirements**:
- **Education**: Minimum graduate degree.
- **Experience**: 1-2 years in customer service/front office roles (preferred in retail or showroom environments).
**Skills**:
- Strong communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel).
- Fluency in English, Hindi and Telugu.
- Positive attitude, professionalism, and grooming is a must have skill.
**Benefits**
- Competitive salary package.
- Opportunities for professional growth and training.
**Job Types**: Full-time, Permanent
Pay: From ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Fixed shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 3 years (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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