Operation Executive

2 days ago


Mumbai, India PurpleTutor Full time

PurpleTutor is an award-winning; Venture Capital (VC) funded Edtech Startup serving customers all over the world. PurpleTutor was selected as part of the top 200 start-ups in the world in the GSV Cup,2020, and was the winner of the Unicorn Battle (Asia),2020. We have been covered in various media publications incl. CNBC, Financial Express, YourStory, Inc42, etc. to name a few.
Founded by IIT Bombay Alum, PurpleTutor is one of the fastest-growing start-ups in the space of teaching coding/computational thinking to kids in the age group of 6-16yrs via Live, online classes.

**Role: Operation Executive**

**Responsibilities**:

- Executive will be making sure to take follow-up of the trial or demo class.
- In case the teacher is not available the Executive will need to shift the trial or demo class to another teacher or reschedule the trial or demo class with the same assigned teacher.
- The Executive will have to decide to assign a tutor if it is unassigned in their company dashboards.
- Initial Follow-up - Executive have to send reminders to all Current Day/Night classes students.
- Executive will have to check Duplicate bookings that is if there are any trial or demo classes booked from the Booking team.
- The Executive will have to send reminders to the tutors.

**Requirements**:

- Good Understanding of Google Sheet.

**Must have**:

- Laptop/desktop with webcam and microphone & a smartphone.

**Job Type**: Full-time

**Shift timing**: Rotational Shift. Mostly Night Shifts.

**Working Days**: 6 days working. Week-off in between Monday to Saturday and Sunday will be working.

**Joining Date**:Immediate.

**Job Types**: Full-time, Regular / Permanent

Pay: Up to ₹17,000.00 per month

**Benefits**:

- Internet reimbursement
- Provident Fund
- Work from home

Schedule:

- Night shift
- Weekend availability

**Education**:

- Diploma (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7888092097


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