Vacancy - Admission Counsellor

Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission
- Prepare Admission folders, separately for the Pre-school section and the BBH section, for the use of the Admission counsellors: this will contain the following:

- Basic information about the school philosophy.
- Information about the infrastructure and other facilities at the school.
- Affiliation with the board: why we have selected a particular board achieved or applied or plan to apply.
- Advantages of the chosen education board to the students.
- How we adapt the board guidelines t our system and make it more valuable as compared to any other school that just TEACHES the course.
- Our achievements as a company, school, students.
- Brief profile of: Lina, Principal, main teaching staff.
- Activities over the past year.
- Comments by our parents, students, visitors, where our students have visited.
- Fee structure.
- Prepare a sales pitch for the Admission counsellors, this will follow directly from the Admission folder as prepared above
- Train the Admission counsellors to the admission process
- Train the Admission counsellors in objection handling
- Take daily feedback from the Admission counsellors on the following:

- No. of enquiries
- Mode of enquiries: walk-ins, telephonic
- Follow-ups
- Conversions
- Maintain a database of all the enquiries, that is updated daily
- Prepare an analysis of the following:

- Mode of enquiries: walk ins, telephonic
- Geographic - PIN code analysis
- Reason of NIs
- Daily presentation of the previous days report with the Principal and strategise on improvements
- Conceptualise events that can attract more footfalls to the school
- Provide daily update to the Accounts on the following:

- number of admissions
- total fee collected
- any discounts offered - (with a prior approval from the Principal)
- payment schedule
- follow-up with previous NIs and call for second round of counselling
- Develop a well decorated room for the counselling purpose, if possible as a model classroom
- Maintain a stock of admission stationary to avoid overstocking or out-of-stock
- Maintain a set of other display material to showcase the philosophy of KKEL
- Ensure smooth functioning of the admission process for the school
- Contribute to the School’s Values being understood, accepted and practiced; and
- Undertake other duties as directed by the Principal

The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. Flexibility is required and the incumbent is expected to carry out any other related duties that are necessary for the optimum functioning of the school as a whole.

REQUIREMENTS & SKILLS:

- Worked as a Admission counsellor in any education institute for a minimum of two year
- Excellent leadership skills, including an ability to support, communicate with, and motivate counselling staff;
- Ability to effectively handle objections and queries
- Ability to strategically plan and think;
- Policy formulation skills;
Strong record of and commitment to customer/stakeholder service

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹550,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Juhu, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (preferred)

**Language**:

- Excellent English - Speaking, Reading & Writing (required)

Work Location: In person