Backend Operations Executive

3 days ago


Kolkata West Bengal, India Intouch Networks Full time

**About Us**:
Intouch Networks is into Enterprise IT Solutions. We are Pioneer in DATA - VIDEO & VOICE Solution. From ELV Consultancy to Procurement to Installation & Support.

Covering Structural Cabling - Rack & Networks Switches to Firewall Integration. From IP Camera to Video Conferencing setup. From IPBX to Access Control Installation.

**Key Responsibilities**:
Manage and oversee multiple backend projects from initiation to completion.

Coordinate and support field engineers in executing project tasks.

Foster strong relationships with existing clients, addressing their needs and concerns.

Ensure project milestones and deadlines are met consistently.

Collaborate with cross-functional teams to improve processes and efficiencies.

Analyze project performance metrics and implement improvements as needed.

Prepare and present project updates to stakeholders.

**Qualifications**:
Bachelor’s degree in Information Technology, Computer Science, or related field.

Proven experience in backend operations and project management.

Strong leadership skills with the ability to manage and motivate teams.

Excellent communication and interpersonal skills.

Proficiency in project management tools and software.

Knowledge of IT infrastructure and field operations is a plus.

**What We Offer**:
Competitive salary and benefits package.

Opportunities for professional development and career growth.

A dynamic and inclusive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Weekend availability

**Experience**:

- Operations: 2 years (required)
- total work: 3 years (preferred)

Work Location: In person


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