Insurance Desk Executive

9 hours ago

Bengaluru, India Karthika Consulting & Solutions Pvt Ltd Full time

Job Title**:Insurance Desk Expert**

Function: Claim Assistance

**Job Type**: Full Time Job - To be placed at Bangalore In and Around

Reports To: Assistant manager

Location: Bangalore

Medical Insurance Claim Assistance Department at **We Assist **has an important role of managing the Hospital Relations, Billing Related Queries, Client Relationship Management to ensure that the **We Assist **continues to be a competitive service provider in the Insure Tech, Cashless and Reimbursement Claim Settlement and the related industry. With ambitious growth plans in mind, **We Assist **is looking to offer cutting edge solutions to both patients and the partner hospitals by leveraging technology and with unique product offerings.

**Job Roles & Responsibilities**
- To interact with hospital staff and patients.
- Collecting necessary documents from Patient.
- Coordinate with internal medical and financial team for initial approval.
- Making sure all the documents are available before sharing it with approval team.
- Educating patient about deduction (Co-Pay, NME)
- To create awareness about reimbursements claims. (Pre, Post & Hospitalization)
- Collect claim supporting documents from the patient or patient party/hospital staff & coordinate with back-end team to ensure smooth transfer of data to the TPS/Insurance Company.
- Be available at the assigned hospital for six days in a week b/w 10 am to 7 pm.
- Efficiently and effectively handing grievance/issue raised by hospital staff & patients, escalating issue to the team leader, as necessary.
- Follow-up and Updates to be given to the clients.

**Qualifications & Skills.**
- Any Diploma, Graduation/Under Graduation.
- 6 months-2 yrs. of experience
- Should have good analytical skills
- Excellent interpersonal & communication skills
- Open to travel and to be placed at different Hospital locations.

**Experience**

Worked in Hospital or Insurance 6 months to 02 years. (added advantage)

**Salary**: ₹10,050.41 - ₹33,006.50 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7618787812

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