Front Office Executive

4 days ago

Solapur, India MIT VishwaPrayag University, Solapur Full time

**Designation**: Front Office Executive

**Job Purpose & Role**: To be the first point of contact for all the walk-ins and guiding them to the concerned departments of the University.

**Report to** the Registrar of the University.

**Role & Responsibilities**:

- Keeping front desk tidy and presentable with all necessary material
- Greeting the visitors and setting a positive office atmosphere
- Attending all the telephone calls, understand the context and transfer the calls to the concerned departments /individuals
- Maintain record of all in-ward couriers / post / letters given by the students / staff / external agencies / external people - Maintain an Inward Register manual / or ERP
- Maintain an Outward register manual / ERP
- Attending to all the walk-ins, resolving their concerns by talking to the concerned departments and if required guide them to go to the concerned departments.
- Attending the guests and guiding them to the concerned authorities as and when required
- Supporting the Admissions team to handle the parents and students during the admissions season
- Keeping a track of all brochures, leaflets or all collateral distribution to the visitors
- overseeing the hospitality to the visitors
- Keep updated records and files
- Any other tasks as and when entrusted by your reporting authorities

**Essential qualifications**:

- Graduate / Post Graduate in any discipline
- Prior experience in handling front office preferably at higher educational organization

**Skills & Specific Experience**
- Presentable, smiling and always keep a positive attitude
- Problem Solving skills
- Shall posses highly commendable language skills in English / Hindi and Marathi
- Proactive and assertive

**Salary**: ₹240,000.00 - ₹360,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Solapur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

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