Customer Care Executive

2 days ago

Hyderabad Telangana, India Sachdev sports company PVT LTD Full time

We are into Fitness Equipment Industry - Aerofit. We are looking to hire an experienced, customer-oriented Presales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Presales Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as a Presales Executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Presales Executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

**PERSONAL COMPETENCIES**:

- Required Exp: 0-2 Years
- Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a Presales Executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills

**PERKS AND BENEFITS**:
Attractive Incentive Plans, Performance Pay, Bonus schemes are also provided.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 3 years (preferred)
- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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