Despatch Executive

2 days ago


Tambaram Chennai Tamil Nadu, India SOWBARNI POLYMERS Full time

Job Title: Despatch Executive

**Location**: Thirumudivakkam

**Department**: Logistics / Operations

**Reports To**: Supervisor

Job Summary:
The Despatch Executive is responsible for ensuring the efficient and accurate dispatch of products from the warehouse or production facility to customers or retailers. The role involves managing logistics, preparing shipments, maintaining records, and coordinating with various departments to ensure timely delivery of goods.

Key Responsibilities:

- **Order Processing**:

- Ensure timely preparation and despatch of orders based on sales and customer requests.
- Review orders for accuracy, completeness, and compliance with company procedures.
- **Logistics Coordination**:

- Coordinate with transportation providers to arrange for the most efficient and cost-effective delivery options.
- Track and trace shipments to ensure they are delivered on time and resolve any delays or issues.
- **Inventory Management**:

- Monitor stock levels and communicate with the inventory team to ensure product availability for dispatch.
- Assist in conducting regular stock checks as needed.
- **Documentation & Reporting**:

- Prepare and maintain despatch documentation such as invoices, shipping labels, delivery notes, and other necessary records.
- Ensure all dispatched goods are recorded accurately and manage all shipping logs.
- **Customer Communication**:

- Address any customer queries regarding shipping, delivery status, or product issues.
- Liaise with the customer service team to resolve any delivery-related complaints or concerns.
- **Warehouse Support**:

- Assist in organizing the warehouse for easy access to products for despatch.
- Ensure the proper packaging of items to prevent damage during transit.
- **Compliance and Safety**:

- Ensure all despatch operations comply with company policies, safety standards, and legal regulations.
- Maintain a clean and organized despatch area to ensure smooth operations.

Qualifications:

- **Educational Requirements**:

- A High School Diploma or equivalent; Bachelor’s degree preferred.
- **Experience**:

- 1-2 years of experience in logistics, warehouse, or despatch operations.
- **Skills & Competencies**:

- Strong organizational and multitasking skills.
- Excellent communication skills, both verbal and written.
- Ability to work under pressure and meet tight deadlines.
- Basic knowledge of logistics software and inventory management systems.
- Attention to detail and accuracy in documentation.
- Problem-solving and decision-making skills.

Working Conditions:

- Full-time position, 12 hours.
- The role may require occasional weekend or evening shifts depending on operational needs.
- May involve physical tasks such as lifting and moving items.

**Benefits**:

- [List benefits such as health insurance, paid time off, etc.]

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,549.85 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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