Process Associate

6 days ago


Vadapalani Chennai Tamil Nadu, India ACSASS Full time

**Job Overview**:
We are looking for motivated and enthusiastic professionals join our International Voice Process team specializing in medical calling. As a part of this role, you will handle calls from clients in the US, assist with medical inquiries, and provide excellent customer service. We offer complete training to help you succeed in this role.

**Job Title**: - International Voice Process (US Clients)
**Experience Required**: Fresher / 0-3 years of experience in international voice process
**Shift**: US Shift (9:00 PM - 6:00 AM)
**Working Days**: Monday to Friday (Saturday working may be required depending on client needs)

**Key Responsibilities**:

- Handling inbound and outbound calls for medical inquiries from US clients.
- Providing accurate information and resolving customer issues related to medical queries.
- Ensuring high-quality customer service with empathy and professionalism.
- Documenting calls and maintaining accurate client records.
- Adhering to company policies and procedures while interacting with clients.
- Achieving performance and quality targets set by the client.

**Requirements**:

- Freshers are welcome to apply.
- 1-2 years of experience in a customer service or international voice process is a plus.
- Good communication skills in English (both verbal and written).
- Ability to work in a night shift (9:00 PM - 6:00 AM) and on Saturdays, if required.
- Strong desire to learn and develop skills in customer service.
- Ability to handle medical-related queries with attention to detail.
- Basic computer skills and knowledge of MS Office.

**Benefits**:

- Competitive salary based on performance.
- Comprehensive training and onboarding to ensure your success.
- Additional benefits as per company policy.

If you meet the above requirements and are ready to join a dynamic team, we encourage you to apply

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Fixed shift
- Night shift

Supplemental Pay:

- Performance bonus

Work Location: In person



  • Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...

  • Process Associate

    1 week ago


    Vadapalani, Chennai, Tamil Nadu, India Curmex Solutions Full time

    This is a complete voice process. Roles and Responsibilities: - Handle international customer queries and complaints via phone. - Provide excellent customer service with accurate information and solutions to client issues. - Accurately process medical claims, ensuring timely and efficient resolution. - Maintain accurate records of client interactions and...

  • Process Associate

    1 week ago


    Chennai, Tamil Nadu, India Teambest theratronics Asia pvt ltd Full time

    Process Associate is a role that focuses on ensuring the smooth and efficient execution of business processes, often within manufacturing or service industries. They are responsible for maintaining, monitoring, and improving these processes, ensuring they adhere to company standards and reduce costs while improving production. **Job Types**: Full-time,...

  • Process Associate

    5 days ago


    Chennai, Tamil Nadu, India Datamark Full time

    Job description Greeting from DATAMARK BPO SERVICE We have opening for U S Process Logistics Hiring Process Associate role for Fixed Shift timing Job Role Process Associate - Non Voice Shift Timings - Night Shift 10 30 PM to 6 30 AM - Week off Saturday or Sunday - No Cab Eligibility Criteria - Should be good in English Communication Should be good in Typing...

  • Process Associate

    1 week ago


    Chennai, Tamil Nadu, India Sahas Business Solutions Private Limited Full time

    **WE ARE HIRING !!!** **Job Title: Voice process associate - Tamil / English** **Package - Negotiable** **Location - Chennai** **Qualification: Graduate mandatory** **Shift: Day Shift** **6 days working with Sunday week off** **Languages: English + Tamil** **Looking for Immediate Joiner** **Job Types**: Full-time, Fresher **Benefits**: - Health...

  • Process Associate

    4 days ago


    tamil nadu, India BetterBukz Accounting Services Private Limited Full time

    We are looking for highly motivated candidates with a strong accounting foundation and a willingness to grow in international taxation.🔎 Hiring: Trainee Process Associate / Process Associate📍 Location: Coimbatore (Work From Office)⏰ Shift: 6:30 AM – 3:00 PM IST💰 Salary: Based on experienceRole OverviewYou will work closely with our accounting...

  • Process Associates

    2 weeks ago


    Sholinganallur, Chennai, Tamil Nadu, India Rencata Full time

    We’re Hiring | Process Associates | Pondicherry RENCATA is hiring experienced Process Associates for the role of Production processing team with eye for details and excellent communication both written and verbal. Experience: 1 or 2 years in US Production Process Location: Pondicherry, India Notice Period: Immediate joiners only Work Hours: Must be...

  • Process Associate

    2 weeks ago


    Ambattur, Chennai, Tamil Nadu, India COGNET HR SOLUTIONS PVT LTD Full time

    **We are hiring -Freshers/Experienced** **Designation - Process Associate / Sr.Process Associate** **Exp**: 0-5 years **Shift**: Night/Day **Skills**: Excellent Communication Skill. Sound knowledge in MS Excel. Go-getter attitude person. Good Team player. Should be a strong person to handle career. Should have career goals. Should be willing to...


  • Chennai, Tamil Nadu, India Arbtech Trading Pvt Limited Full time

    **Job Title**: Process Associate **Location**: Chennai **Employment Type**: Full-Time **Qualifications**: - Any degree - Proficiency in MS Excel - Excellent written and spoken English communication skills **Roles and Responsibilities**:Role 1: Quotation Management** - Prepare and review quotations and proposals to meet client requirements. - Coordinate...

  • Process Trainer

    5 days ago


    Ambattur, Chennai, Tamil Nadu, India CogNet Full time

    **Job Information**: Job Opening ID **ZR_60_JOB** Number of Positions **1** Job Opening Status **In-progress** Date Opened **06/13/2025** Industry **BPO** Job Type **Full time** **Required Skills**: - Good English Communicatio... - MS office (word, excel) +1 Work Experience **1-3 years** Shift...