Telesales Executive
2 weeks ago
**Position**: Telesales Executive
**Shift**: Night Shift
**Location**:Ahemdabad
**Company**: Vahlay Consulting
**Salary**: [Competitive/Negotiable]
**Experience**: [6month -2 years preferred]
**Education**: [High School Diploma/Bachelor’s Degree preferred]
Job Summary:
Key Responsibilities:
- **Make Outbound Calls**: Initiate calls to potential customers using a prepared script to introduce products/services.
- **Customer Engagement**: Build rapport with customers, understand their needs, and provide relevant information.
- **Sales Conversion**: Persuade customers to purchase products/services, handle objections, and close sales.
- **Maintain Records**: Accurately record customer interactions and sales details in the CRM system.
- **Follow-up**: Conduct follow-up calls to ensure customer satisfaction and identify opportunities for upselling.
- **Achieve Targets**: Meet or exceed daily/weekly/monthly sales targets and KPIs.
- **Feedback**: Provide feedback to the team leader/manager on customer responses and suggestions for improvement.
**Requirements**:
- **Communication Skills**: Excellent verbal communication skills in English.
- **Sales Ability**: Strong persuasive and negotiation skills.
- **Work Ethic**: Self-motivated, target-driven, and able to work independently.
- **Tech Savvy**: Proficient in using computers, CRM software, and telecommunication systems.
- **Availability**: Willingness to work night shifts and weekends if required.
- **Experience**: Previous telesales or customer service experience is a plus.
**Job Types**: Full-time, Permanent
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
- Night shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
Expected Start Date: 01/09/2024
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