UX Researcher

**Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming & Social Gaming Platform**

Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.

**About Us**:
Eloelo stands at the forefront of the creator economy, live streaming & gaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms, and captivating live games. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.

**Recent Milestone**:
In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.

**Why Eloelo?**
- Be a part of a team that thrives on creativity and innovation in the live streaming and social gaming space.
- Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
- Create at the intersection of RTC, AI, Games, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
- Working with a world class team, high performance team that constantly pushes boundaries and limits, redefines what is possible
- Fun and work at the same place with amazing work culture, flexible timings and vibrant atmosphere.

**What You Will Do**:

- Conduct user research to understand the needs, motivations, and behaviors of users, particularly in the live streaming and digital entertainment domains.
- Plan and execute various types of UX research methods, including user interviews, usability testing, A/B testing, surveys, and competitive analysis.
- Collaborate with product managers, UX/UI designers, and engineers to integrate research findings into product development processes.
- Analyze qualitative and quantitative data to generate actionable insights for product and design improvements.
- Work closely with the design and product teams to ensure user-centered design principles are applied throughout the product lifecycle.
- Identify and explore new research methodologies tailored to live streaming and social engagement platforms.
- Synthesize research findings into reports, presentations, and persona models to communicate insights effectively to stakeholders.
- Keep up with industry trends, particularly in live streaming and digital entertainment, and provide recommendations for improving the user experience.

**Core Competencies, Knowledge and Experience**:

- 1-3 years of experience in UX research, preferably in the live streaming, social media, or digital entertainment industries.
- Deep understanding of live streaming user behaviors and trends, including knowledge of key platforms (Twitch, YouTube Live, etc.).
- Strong experience with both qualitative and quantitative research methods.
- Ability to plan, conduct, and analyze research independently.
- Excellent communication and presentation skills with a proven ability to influence product and design decisions.
- Familiarity with UX tools like Figma, Sketch, InVision, and research tools like Hotjar, Maze, or similar platforms.
- Strong analytical and critical thinking skills.
- Passion for user-centered design and creating seamless digital experiences.

**Nice To Have**:

- Experience working on gamification elements within apps or platforms.
- Prior work experience with a fast-growing startup or digital media company.
- Familiarity with agile methodologies and working within cross-functional teams.
- Eloelo is an equal-opportunity employer. We encourage applicants from all backgrounds to apply._

**Job Types**: Full-time, Internship

Pay: ₹700,000.00 - ₹1,500,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 3 years (required)

Work Location: In person