Customer Support Representative(Night Shift)
7 days ago
We are looking for **Customer Service Representative having 1-2 years of exp to** manage calls, customer service inquirers, etc,
**Main Activities**:
- Open and maintain customer records by updating account information in the backend
- Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
- Resolve product or service problems by clarifying the customer's complaint / issues
- Prepares product or service reports by collecting and analysing customer information
- Contribute to team effort by accomplishing related results as required
**What are we looking for**:
- Having Experience in international semi
- voice calling process.
- Excellent verbal communication skills in **English is a must**:
- Knowledge / understanding of online user behaviour
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
- Proficient in using MS Office Software mainly Word, Excel, Outlook & PowerPoint with excellent documentation and presentation skills
- Possess an ability to establish a report with customers, identify their concerns and needs and provide effective solutions in a timely manner
- Nigh shift experience will be an additional benefit.
- **Shift timing will be of 9 hours between 6 PM to 7 AM**
**Job Types**: Full-time, Fresher
**Salary**: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 9428130839
-
Customer Support Representative(Night Shift)
1 week ago
Ahmedabad, India Esmsys Full time**Customer Service Representative Night Shift** Location: Ahmedabad work from office ** (22 working days)** **Responsibilities: - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior...
-
Customer Support Representative(Night Shift)
2 weeks ago
Ahmedabad, India Esmsys Full time**Customer Service Representative (Night Shift)** Location: Ahmedabad work from office (22 working days) **Responsibilities': - ** - Answering incoming calls and responding to customer inquiries - Providing information about the company’s products or services - Processing orders and resolving customer issues - Escalating complex issues to senior staff...
-
Customer Support Representative
2 weeks ago
Ahmedabad, India Esmsys Pvt Ltd Full timeWe are looking for Customer Service Representative having 1-2 years of exp to manage calls, customer service inquirers, etc, Main Activities: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and...
-
Customer Support Representative(Night Shift)
4 days ago
Thaltej, Ahmedabad, Gujarat, India Esmsys Full time**Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...
-
Customer Support Representative(Night Shift)
2 days ago
Thaltej, Ahmedabad, Gujarat, India Esmsys Full time**Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...
-
Customer Support Representative(Night Shift)
2 days ago
Thaltej, Ahmedabad, Gujarat, India Esmsys Full time**Job Summary**:As a Night Shift Customer Service Agent, you will be responsible for providing exceptional customer support during non-traditional business hours. Your primary duty will be to assist customers with inquiries, get them appointments, and ensure a positive customer experience during the night shift. **Key Responsibilities**: - **Customer...
-
Customer Support
7 days ago
Paldi, Ahmedabad, Gujarat, India ESMSYS PVT LTD Full time**Key Skills Required**: - Having Experience in international semi - voice calling process. - _**Excellent verbal communication skills in English is a must**_ - Knowledge / understanding of online user behavior - Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must - Proficient in using MS Office Software...
-
Customer Support Executive
2 days ago
Ahmedabad, Gujarat, India Chinmay Finlease Limited Full time**Job Title**: Customer Support Executive **Location**: Ahmedabad, Thaltej **Job Type**: Full-Time **Experience Level**: 1-3 years of experience **Number of Positions**: 1 Company Description: We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by...
-
Ahmedabad, India Esmsys Full time**Main Activities**: - Open and maintain customer records by updating account information in the backend - Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests - Resolve product or service problems by clarifying the customer's complaint / issues - Prepares product...
-
Customer Support Representative
5 days ago
Ahmedabad, India Jaynik Eduserve Private Limited Full timeWe are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support representative,...