Telecaller

7 days ago


Prakash Nagar Hyderabad Telangana, India GOLDSIKKA JEWELS PVT LTD Full time

Job Title: Telecaller

Company: Goldsikka Limited

Product: Gold

Key Responsibilities:

- Make outbound calls to potential customers to promote Goldsikka's gold products
- Explain the benefits and features of gold investment products
- Answer inbound calls and provide information about the company's offerings
- Meet daily, weekly, and monthly sales targets
- Maintain accurate records of calls and sales in the CRM system
- Follow up with potential customers and nurture leads
- Assist in customer queries and provide excellent customer service
- Stay updated on gold market trends and company products

**Requirements**:

- Excellent communication skills in relevant languages (specify based on target market)
- Strong phone etiquette and ability to handle high call volumes
- Basic computer skills and familiarity with CRM software
- Goal-oriented with the ability to work under pressure
- Patience and ability to handle objections professionally
- Basic understanding of gold as an investment (training will be provided)
- High school diploma or equivalent; graduate degree preferred
- Previous experience in telesales or customer service is a plus

Pay: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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