Medical Receptionist

_**Receptionist Extraordinaire: Your Gateway to Seamless Mediclaim & Cashless Services**_

**Location: Varachha, Surat**

**Experience: Fresher**

**CTC: ₹9,000 to ₹11,000 per month**

**Shift: 10 hours per day**
**- Your Role**
- **Front Desk Management**: Welcome and assist patients, visitors, and vendors with a friendly approach. Manage patient registrations, appointment scheduling, and direct inquiries appropriately.
- **Administrative Support**: Handle administrative tasks, including filing, data entry, and record-keeping.
- **Financial Operations**: Assist with billing and invoicing, process payments, and manage cash transactions.
- **Patient Relations**: Build positive relationships with patients, ensuring a pleasant and efficient experience.
- **Communication**: Effectively communicate with patients, visitors, and staff, both verbally and in writing.
**- What You Bring**
- **Education**:Bachelor's degree in Commerce.
- **Technical Skills**: Familiarity with MS Office and hospital management software.
- **Additional Skills**: Excellent communication and multitasking skills. Fluent in Gujarati, Hindi, and English.
**- What We Offer**
- **Welcoming Environment**:Be part of a team that values every patient’s journey and ensures a smooth and efficient experience.
- **Career Development**:Opportunities to grow in a dynamic healthcare environment with a focus on patient-centric care.
- **Impactful Role**:Play a key role in facilitating a seamless admission and billing process, contributing directly to patient satisfaction.
- **Supportive Team**:Work in a collaborative setting with a focus on excellence and efficiency.
**- Qualifications**
- **Education**:Bachelor's degree in Commerce.
- **Other Skills**: Strong communication skills and attention to detail.
**- Why Join Us?**

Join us in enhancing the patient experience by ensuring a seamless admission and billing process. At PP Savani Hospital, your role is vital in helping patients focus on their health while you handle the important details.

**Ready to Join Us?**

**Frequently Asked Questions**

**1. What is the primary focus of this role in terms of patient interaction?**

The primary focus is to provide a welcoming and supportive environment for patients and visitors, manage registrations and appointments efficiently, and ensure smooth processing of mediclaim and cashless insurance.

**2. How does the role interact with other hospital departments?**

You will frequently coordinate with the billing department and insurance companies to ensure accurate claim processing and resolution of any issues. Additionally, you’ll collaborate with administrative staff to support various clerical duties.

**3. What kind of insurance-related documentation and processes will I handle?**

You will handle medi claim forms, insurance verification, and cashless treatment approvals. This involves ensuring all necessary documentation is correctly completed and submitted, tracking claim statuses, and resolving any discrepancies.

**4. What tools or software will I use for managing patient records and insurance information?**

You will use hospital management software for updating and organizing patient records and insurance data. Familiarity with MS Office and specific hospital management tools will be essential for this role.

**5. How will patient billing and payment processes be managed?**

You will prepare accurate patient bills, process payments, manage cash transactions, and issue receipts. Additionally, you’ll assist with documentation for cashless transactions and ensure timely submission of claims.

**6. What are the key challenges in managing both front desk responsibilities and insurance processing?**

Balancing the demands of front desk management with the complexities of insurance processing can be challenging. Effective multitasking, time management, and clear communication with patients and other departments are crucial to managing these responsibilities successfully.

**7. What type of training will be provided for handling mediclaim and cashless insurance?**

You will receive training on hospital-specific procedures for mediclaim and cashless insurance processing, including how to use relevant software and handle various types of insurance documentation.

**8. How does this role contribute to the overall patient experience?**

By ensuring a smooth and efficient admission and billing process, you directly contribute to a positive patient experience. Your role helps minimize administrative hassles for patients, allowing them to focus on their care.

**9. What opportunities for advancement are available in this role?**

There are opportunities for career development within the hospital, including roles in administration or specialized departments. Demonstrating proficiency and leadership in this role could lead to further advancement.

**10. How will performance be evaluated in this role?**

Performance will be evaluated based on accuracy in processi