Call Handler

If you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

you are looking for office work, are cool-headed under pressure and enjoy providing excellent customer care over the phone, then working as a Call Handler with BT could be for you. Key to the Call Handler position is the ability to listen carefully to the details of every call. There will often also be standard and mandatory responses to be relayed to...

Manage outbound calls to assist customers with order queries, deliveries, returns, and payment-related issues. - Guide website navigation, product selection, and checkout process for customers on the Shopify platform. - Handle NDR, RTO, and Abandoned Cart follow-ups to improve customer satisfaction and reduce cart abandonment. - Resolve customer complaints...

**Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries. - **Receiving Inbound Calls**: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints. - **Maintaining Customer Records**: Accurately record details...

We are Looking for Call Centre Executive Who Has Experience in Bpo of Ayurveda Industry for Order Booking, Outbound Calls Handling, Providing Complete Information of Medicine to the Customer and Book the Order After Taking Confirmation from the Customer. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,980.00 - ₹17,990.00 per...

Key Responsibilities Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources and customers from across the United States. Customer Service: Customer calls consist of general...

Call Center Agent Job Responsibilities**:Informs clients by explaining procedures; answering questions; providing information**. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. **Job Types**: Full-time, Permanent, Fresher Pay:...

Answering to all the pre-purchase and post-purchase queries from the customer. - Answering to all the service calls. - Registering the customer’s calls in the Service Partner CRM. - Doing Review and Feedback Calls With the Customers. **Key Skills** - Excellent communication skills with a strong command of the English Language and accent is a must. -...

Respond to incoming calls/mails promptly and professionally addressing customer inquiries, providing information, resolving issues efficiently and receiving bookings accurately. - Record all duties, enquiries, complaints as per the company MIS - Make outbound calls/mails/whatsapp texts to follow up on business development from retail customers, addressing...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...