Customer Relationship Executive

2 weeks ago


Surat, India Zigsaw Consultancy Full time

Roles & Responsibilities:

- Generating new leads & develop a relationship with new BDE of brands
using social media websites ie. LinkedIn, Facebook, Instagram, and website
- Stay in touch with existing customers and generate new leads
- Understanding and addressing the individual needs of key customers.
- Coordinate with FE to find the best property for a client
- Prepare documents with required details about the property and share
them with the client
- Maintaining regular contact with customers, managing leads, and converting leads into LOI
- Follow SOP and ensure smooth process while dealing with the customer.
Make sure t o resolve their complaints quickly and efficiently.
- Keeping customers updated on the latest profitable properties to increase sales
- Responsible to prepare DAR report and share it with EA

**Skills**:

- Excellent interpersonal and communication skills.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.

**Salary**: ₹10,445.56 - ₹26,151.54 per month

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)



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