
Customer Service Executive
2 days ago
**Customer Service Executive**: Executive
₹-As per company norms
Openings: 6
Minimum Qualification: Graduation
Experience: 0-0 Year
Location: JAIPUR
Department: Customer Service
JOB Posted By: Shilpa Sharma
**Description**:
**Job Summary**: Performs the following responsibilities in order to manage customer’s inquiries in terms of resolving them and recommending the optimal solution.
**Job Duties and Responsibilities**:
2. Have to be detailed - oriented with the business to understand customer’s queries.
3. Need to escalate issues and seek advice when faced with complex issue/problems
4. Must be able to suggest improvement ideas that decrease time, improved accuracy or strengthen controls.
5. Maintain a record of customers’ interactions, and manage customer’s accounts.
6. Need to adhere to the communication protocols, regulations and guidelines.
7. Customers must be engaged and informed about the company’s product offerings.
**Desired Skills**:
Inbound Calling
Verbal & Written Communication
Outbound Calling
Problem Solving
Calling
Customer Service
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