Customer Service Executive

2 days ago


Jaipur Rajasthan, India Aavas Financiers Full time

**Customer Service Executive**: Executive
₹-As per company norms

Openings: 6

Minimum Qualification: Graduation

Experience: 0-0 Year

Location: JAIPUR

Department: Customer Service

JOB Posted By: Shilpa Sharma

**Description**:
**Job Summary**: Performs the following responsibilities in order to manage customer’s inquiries in terms of resolving them and recommending the optimal solution.

**Job Duties and Responsibilities**:
2. Have to be detailed - oriented with the business to understand customer’s queries.

3. Need to escalate issues and seek advice when faced with complex issue/problems

4. Must be able to suggest improvement ideas that decrease time, improved accuracy or strengthen controls.

5. Maintain a record of customers’ interactions, and manage customer’s accounts.

6. Need to adhere to the communication protocols, regulations and guidelines.

7. Customers must be engaged and informed about the company’s product offerings.

**Desired Skills**:
Inbound Calling

Verbal & Written Communication

Outbound Calling

Problem Solving

Calling

Customer Service



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