Telecaller

2 weeks ago

Dombivli, India TCR Services 360 Full time

**Job Title**: Telecaller (FEMALE)

**Location**: Dombivli

**Salary**: ₹15,000-₹30,000 per month + incentives

**Job Type**: Full-time
- Day shift

**Experience**: 0. to 5 years experience

**Job Summary**:
We are seeking an enthusiastic and customer-focused Telecaller to join our team. You will be responsible for handling outbound/inbound calls to customers, explaining products or services, and generating leads or sales while maintaining excellent customer relationships.

**Key Responsibilities**:

- Make outbound calls to potential customers to promote products or services
- Handle inbound customer queries professionally and resolve them promptly
- Generate leads and follow up with interested customers
- Maintain accurate records of calls, customer details, and outcomes in the system
- Meet daily/weekly/monthly targets for calls, leads, and conversions
- Build strong customer relationships to increase repeat business
- Coordinate with the sales team to schedule appointments or pass qualified leads
- Follow communication scripts and comply with company policies and procedures

**Requirements**:

- Minimum [12th pass / graduate]
- Good communication skills in [English / Hindi / regional language as required]
- Previous experience in telecalling, telesales, or customer service preferred
- Basic computer skills (MS Office, CRM tools)
- Ability to handle rejections positively and stay motivated
- Good convincing and negotiation skills
- Ability to work under pressure and achieve targets

**Benefits**:

- Fixed salary + attractive incentives
- Training provided
- Growth opportunities within the organization
- Supportive team culture

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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