Front Office Assistant

JLL supports the Whole You, personally and professionally.

Front Office Assistant
Work Dynamics

What this job involves

Overall responsibility for managing the client front office at DLF IQ in coordination with the respective team members.

Major Responsibilities/ Accountabilities/ JD
Establish and enforce standards for front office management based on accepted industry standards.
Reviews scheduled event requests weekly and process them with help of the respective vendors.
Develops and implements systems and processes to establish and maintain records for the front office operation and conduct hygiene audits internally & with help of external agency.
Performs miscellaneous job-related duties as assigned.
Front Desk Management
Vendor visitor approval from respective stakeholder
Visitor management System
Visitor's Welcome
Refreshment Arrangement for the SMT / Customer Visits
Customer Satisfaction
Employees General Query
Employees Interface for incident and escalation/Feedbacks
Ensure the Hygiene and Food safety Process.
Inventory and store management
Governance around Housekeeping Services

Self Management
- Comply with the Health, Safety and Environmental Policies
- Proactively contribute to creating a good team atmosphere
- Anticipates and overcomes obstacles
- Makes useful links to arrive at insightful plans and solutions
- Embraces personal challenge
- Resilient, optimistic, flexible and works well under pressure
- Confident, rounded thinking
- Is self aware

Key skills
- Proven management skills with the ability to optimise team performance and development
- Highly skilled communicator with the ability to communicate complex concepts to others
- Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally and engage with stakeholders
- Highly developed analytical and problem solving skills
- Excellent attention to detail skills
- Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends
- Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver

Employee specification
- Graduate
- At least 1-2 years’ experience within a similar set up. Role located in Gurgaon, India.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.