Front Desk Client Servicing Executive

7 days ago

Bandra Mumbai Maharashtra, India Yasmin Karachiwala's Body Image (YKBI) Full time

Urgent opening for Yasmin Karachiwala's Body Image (YKBI),

**Designation**: Front Desk cum Client Servicing Executive

**Job Location**:Bandra (West)

**Front Desk Management**:

- Handle Studio’s WhatsApp and reply to the client’s messages promptly.
- Welcome and greet the clients / visitors once they enter the studio.
- Vendor management and taking care of AMC.
- Coordination with Different Stakeholders
- Update Client’s details like payment, health history, progress etc.

**Client Servicing**:

- Send renewal and payment reminders.
- Maintaining the receipt sheet and sharing with the concerned departments.
- Ensure proper client scheduling.
- Update clients about their next schedules or change in their schedule.
- Send birthday greetings and festival greetings to clients.
- Handle incoming inquiries and maintain data for the same.
- Explain clients regarding terms and conditions of the studio.
- Other activities to help and assist clients as and when required.

**House Keeping & Studio Management**:

- Handling housekeeping team
- Ensure cleanliness in the Studio.
- Do round up in the entire studio at regular intervals and make sure everything is in place.
- Coordinate with vendors for maintenance of Equipment, AC, electronic appliances, carpentry work, plumbing work etc.
- Ensure equipment maintenance on regular intervals or as and when required

**Required Experience, Skills and Qualifications**
- Excellent Communication Skills with pleasing personality
- Minimum 6 month of experience in customer service or Sales.
- Basic Computer Knowledge
- Prior experience in retail sales will be an added advantage

Number - 8879848480.

**Job Type**: Permanent

Pay: Up to ₹300,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8879848480

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