Front Desk Executive
3 days ago
About Us:
Orbit Serviced Apartments is a premium serviced apartment building in Khar West, Mumbai. We provide luxury accommodation for business and leisure travelers, with a focus on comfort, security, and exceptional guest service.
Job Description:
We are seeking a Front Desk Executive to handle guest interactions and front office operations. As the first point of contact, you will ensure smooth check-ins, check-outs, and provide excellent service throughout the guest's stay.
Responsibilities:
- Greet guests warmly and manage check-in/check-out.
- Handle reservations, calls, and guest inquiries.
- Coordinate with housekeeping and other departments.
- Maintain guest records and billing details accurately.
- Assist guests with requests and resolve issues professionally.
- Ensure the front desk area is neat and welcoming.
Requirements:
- Experience in hospitality/guest relations preferred.
- Strong communication in English and Hindi.
- Professional, well-groomed, and customer service-oriented.
- Basic computer knowledge (MS Office, email, booking systems).
- Willing to work in shifts, including weekends.
Location: Khar West, Mumbai
Salary: Competitive, based on experience
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Work Location: In person
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