Payment Collection Executive

6 hours ago

Althan Surat Gujarat, India REMAX Full time

**Job Title: Payment Collection Executive**

**Department**: Payment Collection Executive
**Location**: Althan Surat
**Reporting To**: Payment Collection Manager
**Employment Type**: Full-Time

**Job Summary**:
We are seeking a dedicated and result-oriented **Payment Collection Executive** to join our team. The primary responsibility of this role is to ensure the timely recovery of outstanding payments from customers, maintain accurate ledger reconciliation, and coordinate with internal departments such as Accounts and Legal to support the recovery process.

**Key Responsibilities**:

- **Customer Communication**:

- Maintain a courteous and professional approach while dealing with clients.
- **Payment Recovery**:

- Ensure the timely collection of pending dues from customers.
- Negotiate and resolve billing issues or payment disputes.
- **Ledger Management**:

- Reconcile customer ledgers in coordination with the Accounts department.
- Maintain up-to-date records of payments, receipts, and account statements.
- **Legal Coordination**:

- Coordinate with the Legal department on cases involving non-payment or legal notices.
- Assist in preparing and submitting documents required for legal actions, if necessary.
- **Reporting & Documentation**:

- Prepare and maintain daily/weekly/monthly reports on payment collections.
- Keep accurate records of customer interactions, commitments, and recovery status.
- **Internal Coordination**:

- Collaborate with the Accounts and Sales teams to resolve customer queries related to billing or outstanding amounts.
- Provide feedback on recurring payment issues to relevant departments.

**Key Skills & Competencies**:

- Strong communication and negotiation skills
- Basic understanding of accounting and ledger maintenance
- Attention to detail and organizational skills
- Ability to handle difficult conversations professionally
- Proficiency in MS Office (especially Excel) and accounting software (ERP preferred)
- Understanding of legal recovery processes (preferred)

**Qualifications & Experience**:

- Minimum Qualification: Graduate in Commerce, Finance, or related field
- Experience: 1-3 years in payment collection, accounts receivable, or recovery role
- Language Proficiency: Fluency in Hindi and basic English (written and verbal)

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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