Payment Collection Executive
24 hours ago
Work From Home – Payment Collection & Follow-Up Executive (Female Preferred)
Company: Chetan Cars Private Limited
Location: Remote / Work From Home
Job Type: Part-Time / Flexible Hours
Compensation: Payment based on Hours Worked (Monthly Basis)
About the Role
We are looking for a responsible and confident Payment Collection & Follow-Up Executive to join our team. The main role involves regular WhatsApp & phone follow-ups with customers regarding pending payments, understanding payment hold-related issues, coordinating with the internal team, and ensuring payment clearance.
This is a work-from-home role, ideal for someone who is good at communication, polite, and consistent with follow-ups.
Females are preferred for this position.
Key Responsibilities
- Make daily follow-up calls and WhatsApp messages to customers regarding pending payments.
- Understand reasons for payment delays and resolve concerns.
- Coordinate with the internal team for solutions and update status.
- Maintain follow-up records in a simple tracking sheet/system.
- Ensure timely payment collection and closure.
Requirements
- Good communication skills (Gujarati).
- Must be polite, confident, and patient in communication.
- Should have WhatsApp & a working smartphone.
- Should be able to manage follow-ups consistently.
- Basic knowledge of Excel/Google Sheets is an advantage.
- Prior experience in telecalling / customer follow-up / accounts support is a plus, but not compulsory.
Job Type: Full-time
Pay: ₹12, ₹25,000.00 per month
Benefits:
- Work from home
Work Location: Remote
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