Payment Collection Executive

24 hours ago


Surat, Gujarat, India Chetan Cars Private Limited Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Work From Home – Payment Collection & Follow-Up Executive (Female Preferred)

Company: Chetan Cars Private Limited

Location: Remote / Work From Home

Job Type: Part-Time / Flexible Hours

Compensation: Payment based on Hours Worked (Monthly Basis)

About the Role

We are looking for a responsible and confident Payment Collection & Follow-Up Executive to join our team. The main role involves regular WhatsApp & phone follow-ups with customers regarding pending payments, understanding payment hold-related issues, coordinating with the internal team, and ensuring payment clearance.

This is a work-from-home role, ideal for someone who is good at communication, polite, and consistent with follow-ups.

Females are preferred for this position.

Key Responsibilities

  • Make daily follow-up calls and WhatsApp messages to customers regarding pending payments.
  • Understand reasons for payment delays and resolve concerns.
  • Coordinate with the internal team for solutions and update status.
  • Maintain follow-up records in a simple tracking sheet/system.
  • Ensure timely payment collection and closure.

Requirements

  • Good communication skills (Gujarati).
  • Must be polite, confident, and patient in communication.
  • Should have WhatsApp & a working smartphone.
  • Should be able to manage follow-ups consistently.
  • Basic knowledge of Excel/Google Sheets is an advantage.
  • Prior experience in telecalling / customer follow-up / accounts support is a plus, but not compulsory.

Job Type: Full-time

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Work from home

Work Location: Remote



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