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Client Support Executive

2 weeks ago

Gautam Budh Nagar, India Brainpulse Technologies Pvt Ltd Full time

1. Take inbound calls for support

2. Maintain a positive attitude and calmly respond to customers' concerns, issues and questions.

3. Resolving product/service issues, troubleshooting problems, and providing ongoing technical assistance to customers are the typical duties of help desk support teams in SaaS and tech companies.

4. Providing help and support with installation, customization, maintenance, and upgrading of the product. It requires agents to have deep product/ service knowledge.

5. Good Communication skills

6. Provide product demonstrations to potential customers.

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person