Customer Care Executive

2 days ago


Indiranagar Bengaluru Karnataka, India Adyant Ayurveda Full time

**Location**: Adyant Ayurevda Indiranagar

**Job Type**: Full-time
**Experience**: 1-3 years (Preferred in healthcare, wellness, or Ayurveda sector)
**Salary**: 20000

**Key Responsibilities**:

- Handle inbound calls, WhatsApp messages, and online inquiries from patients and potential clients.
- Provide detailed information about Ayurvedic treatments, Panchakarma therapies, consultation bookings, and doctor availability.
- Manage queries and service requests related to **Adyant Ayurveda Home Care services** - including scheduling therapist visits, confirming treatment kits, and coordinating with logistics teams.
- Assist patients in using the **Adyant Ayurveda App** - account creation, booking consultations, browsing treatment plans, and purchasing Ayurvedic medicines.
- Coordinate with doctors, therapists, and front-desk teams at all branches for seamless appointment handling and patient support.
- Maintain and regularly update patient inquiry logs, treatment follow-ups, and CRM dashboards.
- Promote health packages, Panchakarma offers, seasonal detox treatments, and app-exclusive discounts.
- Address customer concerns with professionalism and ensure quick resolution through coordination with clinical teams and management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Kannada (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9980824924



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