Gsa-f&b Service(Part Time

1 week ago

Kochi Kerala, India HOTEL LUMINARA Full time

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

**Guest Service Representative Responsibilities**:

- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Guest Service Representative Requirements**:

- High school diploma or GED.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.

Food & accommodation provided

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹13,000.00 per month

Expected hours: No more than 10 per week

**Benefits**:

- Food provided

Schedule:

- Rotational shift
- Weekend availability

Work Location: In person

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