Customer Relationship Executive

1 week ago


Kurnool, India Ferty9 Fertility Center Full time

The overall objective of the Relationship Manager is to facilitate and increase the conversion % of the center by convincing the patients about the USPs of Ferty9 and it being the best possible option for their pregnancy.
- To be comprehensively aware of all the procedures & prices relating to IVF treatment
- To effectively communicate and convey to the patients about our USPs.
- To convince the patients on the ability of our company, transparency, and ethics
- To follow up with IVF advised patients to ensure that they take up procedures with us.
- To be a part and analyze & present the data on conversion and the related work to the Center Manager.
- To ensure that the patient gets the right information, support, and advice on the procedure to be taken.
- To measure and achieve the effectiveness of goals set from time to time by the Management.
- To maintain patient focus and answering to their enquiries by using the SOPs.
- To ensure availability of potential IVF Patients during the support group meet program in coordination with the psychological counsellor.
- To make sure that the required data to be updated in Palash and Gemino for smooth functioning.

Pay: ₹9,554.53 - ₹33,714.37 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- Telugu (required)

Work Location: In person



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