Relationship Manager
3 days ago
Company Description
MSA Motors is a reputable car dealership specializing in Maruti Suzuki vehicles. We have multiple branches located in Kurnool, Nandyal, and Kadapa. Our dealership offers a wide range of services including Arena, NEXA, and True Value, ensuring that our customers find the perfect vehicle to meet their needs.
Role Description
This is a full-time, on-site role located in Kurnool for a Relationship Manager. The Relationship Manager will be responsible for building and maintaining strong relationships with customers, understanding their needs, and providing excellent customer service. Daily tasks include managing customer inquiries, coordinating with various departments, handling customer complaints, and ensuring customer satisfaction. The role also involves preparing reports, organizing customer events, and staying updated on the latest product information.
Qualifications
- Excellent communication and interpersonal skills
- Proven experience in customer relationship management
- Strong problem-solving and conflict resolution skills
- Ability to work collaboratively with various teams
- Knowledge of the automotive industry and Maruti Suzuki vehicles is a plus
- Strong organizational and multitasking abilities
- Bachelor's degree in Business Administration, Marketing, or a related field
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