Credit Collections Associate

3 hours ago

Gurgaon District Haryana, India The Knot Worldwide Full time

**WHAT WE DO MATTERS**:
Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a home, and starting a family together, we’re there for every step of the journey. Our couples and business partners depend on us. They're all in. So are we.

**ABOUT THE ROLE AND OUR TEAM**:
Here, in the Knot Worldwide, fondly known as WeddingWire India, is looking for a Credit Control & Collections Associate to join the team who will be responsible for building rapport with business owners & help in pending collections. Also, identify collections issues & forward them for resolution. Our Collections Associates are independent, highly-motivated and can successfully achieve monthly collections goals. They excel in creating connections, building rapport with business owners and decision makers, and understanding their goals and needs.

**RESPONSIBILITIES**:

- Provide correspondence and supporting documentation in a fast paced, goal-oriented collections

department on a timely basis.
- Efficiently use resources to research, resolve and respond to complex customer issues.
- Make outbound calls on outstanding accounts.
- Responsible for following up with clients in a scheduled manner to ensure hassle-free payments
- Responsible for day-to-day collection activities including contacting past due customers to secure

payments.
- Identify collections issues and forward them for resolution.
- Provide customers with correspondence
- Ability to effectively probe conversation to understand customer’s wants and needs, which may

include client servicing from time to time
- Consulting and guiding customers to the appropriate next step based on their situation.
- Deliver exceptional customer experience in all interactions through inbound and outbound calls to

meet goals/Targets.
- Demonstrate the ability to handle situations which may require adaptation of response according

to customer response.
- Other activities as identified by the collections team. In addition to collections activities, the

collector will be required to adhere to productivity and delinquency standards set by the

management team.

**SUCCESSFUL CANDIDATES HAVE**:

- Excellent communication skills.
- Client Servicing background will be preferred.
- Minimum 2 years of experience in AR follow up from Voice background.
- Good knowledge to work with Excel.

  • Collections Associate

    2 days ago

    Gurgaon, India Moody's Full time

    Role: **Responsibilities**: - Record accurate details of disputes and queries that arise from unscripted collection calls for referral to the relevant internal departments and follow up as needed. - Collect Withholding Tax Certificates to close out the partially open invoices. - Send Dunning letters. - Investigate all credit items from the assigned...

  • Collections Associate

    3 hours ago

    Gurgaon, India Moody's Full time

    Responsibilities: - Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed. - Collect Withholding Tax Certificates to close out the partially open invoices - Send Dunning letters - Investigate all credit items from the assigned portfolio and submit to the...

  • Credit/collections Spec Ii

    1 week ago

    Gurgaon, India Syneos Health Clinical Full time

    **Description** **Credit/Collections Spec II** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our...

  • Collections Associate

    2 days ago

    Gurgaon, India Moody's Investors Service Full time

    Responsibilities: - Record accurate details of disputes and queries that arise from collection calls for referral to the relevant internal departments and follow up as needed. - Collect Withholding Tax Certificates to close out the partially open invoices - Send Dunning letters - Investigate all credit items from the assigned portfolio and submit to the...

  • Credit Controller

    7 days ago

    Gurgaon, India Weecevre Facilities Pvt Ltd Full time

    **Credit Controller Job Description** We are looking to hire an experienced credit controller to expertly manage the debts of our company. As a credit controller, you will be responsible for collecting debts from our company debtors, evaluating new credit requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger,...

  • Credit Controller

    7 days ago

    Gurugram, Haryana, India Egis Group Full time

    **Company Description** Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis...

  • Credit Controller

    7 days ago

    Gurgaon, Haryana, India Talentzq Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Credit Controller AR Manage Account Receivable, Credit Approvals ,Debtors report ,collections reports. Manage Bank Reconciliation/Payment Posting/Ledger Reconciliations. Daily tracking of invoice submission,payment collectionsExcellent comm skills

  • Team Leader For DA Collection

    3 weeks ago

    Gurgaon, Haryana, India Home Credit Full time

    Job DescriptionKey Deliverables:1. Achieve daily, weekly, and monthly collection targets through vendor and team performance2. Monitor and analyze agency performance and implement corrective actions3. Prepare and maintain reports on collection efficiency and portfolio coverage4. Improve customer satisfaction through effective complaint resolution and team...

  • Regional Credit Controller

    3 hours ago

    Gurgaon, India Ingersoll Rand Full time

    Location: Gurgaon, HR, IN, 122002- Req ID: 5765**Job & Division Summary**: **Regional Credit Controller, SBU** will manage a dedicated account receivable portfolio for the respective zone of Ingersoll Rand SBU in India managing the credit control, driving collections, Hold/release Order management as per LOA for the respective IR-SBU level. **The role...

  • Credit Counsellor

    2 days ago

    Gurugram, Haryana, India Multibhasi Solutions Private Limited Full time

    Credit Counsellor: A Credit Counsellor is a professional who specializes in providing expert guidance to individuals or businesses struggling with debt. Their primary role is to understand the customer's financial situation, analyze their credit reports, and identify outstanding liabilities. Based on this analysis, they develop personalized solutions to help...